SHIPPING INFORMATION
At Azara, we are proud to offer free worldwide shipping on all orders.
Production Time
Each custom ring is carefully handcrafted to order. Please allow 2–3 weeks for the creation of your jewelry before it ships.
Shipping Time
Once your piece is complete, it will be shipped promptly. Delivery typically takes approximately 1 week after shipment.
Shipping Costs
Shipping is completely free worldwide — no additional shipping fees will be charged.
Taxes and Duties
Customers are responsible only for applicable provincial taxes. There are no duties for orders delivered within Canada.
Customers outside of Canada are responsible for any local taxes and duties that may apply at the time of delivery. These fees vary by country.
Tracking Information
As soon as your order ships, we will email you a tracking number so you can monitor your package’s journey to you.
RETURNS
At Azara, each ring is custom made to order, crafted specifically for you. As a result, we do not accept returns or exchanges on custom-made jewelry.
Manufacturing Defects
If your piece arrives with a manufacturing defect, please contact us within 7 days of delivery at contact@azaraofficial.com. We will be happy to repair or replace the item at no additional cost after confirming the issue.
Non-Returnable Items
Due to the personalized nature of our rings, all sales are final unless your item is defective upon arrival. We do not accept exchanges or refunds for changes of mind, incorrect sizing, or custom design variations.
We are committed to ensuring every Azara piece meets our high standards. If you have any concerns about your order, our team is here to assist you.
COUNTRIES WE SHIP TO