Welcome to Azara Jewelry. These Terms of Use (“Terms”) govern your use of the website www.azaraofficial.com (the “Site”), operated by Azara Jewelry (“we,” “our,” “us”). By accessing or using the Site, you agree to be bound by these Terms and all applicable laws.
If you do not agree with any part of these Terms, please do not use our website.
1. Use of Our Website
You must be at least 18 years old to use this Site or place an order.
You agree not to use the Site for any unlawful purpose or in violation of these Terms.
We reserve the right to refuse service or cancel orders at our discretion.
2. Products and Services
All items on our Site, including custom engagement rings and fine jewelry, are subject to availability.
We strive to ensure that product descriptions, images, and pricing are accurate, but we do not guarantee that all information is error-free.
Minor variations may occur due to lighting, photography, screen resolution, or hand-finishing.
Custom and personalized orders (including engravings or ring sizing) are non-refundable and non-cancellable once production begins.
3. Pricing and Payments
All prices are listed in [CAD or USD – choose one].
We accept payments via secure checkout systems and third-party processors (such as Shopify Payments, PayPal, etc.).
Azara Jewelry reserves the right to change prices at any time. If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.
4. Shipping and Delivery
We offer worldwide shipping. Estimated delivery times are provided at checkout but may vary depending on destination, customs clearance, and production schedules.
Customers are responsible for providing accurate shipping details.
High-value items may require a signature upon delivery.
Once a package is shipped and tracking is provided, Azara Jewelry is not liable for delays, loss, or damage caused by the shipping carrier.
5. Returns and Exchanges
Due to the made-to-order and custom nature of our products, all sales are final unless otherwise stated.
If there is an issue with craftsmanship or a manufacturing defect, please contact us within 7 days of receiving your order.
Approved repairs or remakes are handled on a case-by-case basis and at our sole discretion.
6. Intellectual Property
All content on the Site — including product designs, photography, logos, graphics, copywriting, and brand assets — is the exclusive property of Azara Jewelry and is protected by copyright and trademark laws.
You may not use, reproduce, distribute, or modify any content without our written permission.
7. Marketing Communications
By placing an order or subscribing to our newsletter, you consent to receive marketing emails from us. You may unsubscribe at any time by clicking the “unsubscribe” link in any email.
We use Klaviyo, Google Ads, Facebook Ads, and related platforms for marketing and retargeting.
8. Limitation of Liability
To the fullest extent permitted by law, Azara Jewelry shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our Site or purchase of our products.
Our total liability for any claim shall not exceed the value of the product you purchased.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law principles.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of those changes.
11. Contact Information
If you have any questions regarding these Terms, please contact us at:
